BUSINESS SUPPORT
Senior Ecommerce Strategy, Hands-On Every Week
Running a business is relentless. This is a practical, consistent support structure built around your priorities, not a fixed-scope project
Data-led guidance and hands-on execution — without hiring a team or committing to an agency retainer.
Where The Focus Goes
01
Website Conversion & CX
Checkout flow, page speed, mobile experience and on-page messaging — turning more of your existing traffic into revenue.
04
Content Strategy
A realistic publishing plan tied to real search and customer demand, not just a content calendar.
02
Email & Lifecycle
Welcome, abandonment and post-purchase flows that drive retention and repeat revenue at no extra media cost.
05
Customer Feedback & Experience
Turning reviews and direct customer input into a live signal that sharpens every other decision.
03
Channel Review & Paid/Organic
A clear-eyed read on where traffic is really coming from, and where the next pound of spend should go.
06
Weekly Trading Review
A plain-English summary of what moved, why, and what to do about it next.
How It Works
01
One Strategy Call a Week
One hour, focused on what's actually moving the numbers.
02
Weekly Trading Reports Delivered Weekly
Feedback on sales against KPI’s to understand business growth.
03
Actions taken and measured
We focus on what’s working (and what’s not)
What You Get, Every Week
A weekly trading summary in plain English — what moved, why, and what to do next.
One hour of direct strategy time
One hour of hands-on execution — work actually done, not just recommended.
A clear, dated task list so progress is visible between sessions.
Support is intentionally capped to a small number of brands at a time, so every client gets senior attention — not a share of a junior account manager's week.
Let's Look at Your Numbers
Book a free 30-minute discovery call — no obligation.
"Working together has brought complete clarity to my business priorities — and that clarity is already showing in increased revenue and improved efficiencies."
– Ginny Thomson | Smallacombe Organics Farm